1. Information We Collect
We collect personal data required to effectively deliver our services, including: account credentials (full name, email address, authentication metadata), creative studio inputs (design prompts, uploaded visual assets, and AI-generated artwork), as well as order fulfillment and logistics information (recipient name, mobile verification phone number, and physical delivery address across Egypt).
2. How We Use Your Information
We process your information for legitimate business purposes: managing secure authentication, storing design drafts and rendering real-time 3D garment mockups, manufacturing and fulfilling custom orders via authorized logistics partners, transmitting automated transactional order updates, operating the community showcase gallery, and ensuring platform integrity and fraud prevention.
3. Infrastructure & Third-Party Service Providers
We partner with industry-leading, encrypted enterprise cloud infrastructure providers (including Supabase for encrypted databases and authentication), Google Cloud AI services for design synthesis, Resend for automated transactional messaging, and resilient global edge hosting networks. Each provider processes solely the information required to fulfill its specialized operational function under rigorous confidentiality obligations.
4. Google Sign-In & Single Sign-On
If you utilize Google Sign-In, we receive solely the core profile attributes explicitly authorized on the OAuth consent prompt (such as your display name, primary email address, and avatar). Nova Shift never accesses, stores, or receives your Google password, nor do we request access to private drive documents or correspondence.
5. Data Retention & Security Measures
We retain personal information for the duration necessary to provide active account services, satisfy statutory accounting obligations, and resolve potential disputes. We implement rigorous technical and administrative safeguards including TLS/SSL encryption in transit, AES encryption at rest, restricted role-based database access, and OTP verification protocols. While we implement bank-grade protections, no digital system can guarantee absolute invulnerability.
6. Your Privacy Rights & Data Choices
You retain the right to inspect, correct, export, or request the deletion of your personal data and account records subject to statutory retention mandates. To exercise any data subject rights, please direct your formal request from your registered account email address to info@novashift.store.
7. Policy Revisions & Official Contact
We may revise this Privacy Policy periodically to reflect technological advancements or legislative updates. Material alterations will be prominently posted on this page along with an updated effective date. For all privacy-related inquiries, contact our Data Governance Officer at info@novashift.store.